CASE STUDIES

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RESEARCH METHODOLOGY: UX RESEARCH

Evaluating website booking and check-in user experience

Client: Travel Company
Industry: Transportation
Research Method: UX Research

A Travel Company looked to explore ways to improve their customer experience in their digital touch points, particularly in booking and check-in. Curiosity translated travel-related values and behaviors into features and design that optimize the web and mobile experience.


Development of Doctor Scheduling App

Client: Healthcare Company
Industry: Healthcare
Research Method: UX Research

Are there ways to innovate medical consultation systems to make it easier for patients to manage their relationship with their doctors? Curiosity explored doctor-clinic secretary-patient relationship dynamics and gathered inspiration to translate offline values and practices into a digital platform.